CVE-2023-38057 : Vulnerability Insights and Analysis
Learn about CVE-2023-38057, an improper input validation vulnerability affecting OTRS Survey modules. Understand its impact, technical details, and mitigation steps.
This CVE-2023-38057 article provides insights into an improper input validation vulnerability affecting OTRS Survey modules and ((OTRS)) Community Edition Survey modules, allowing for cross-site scripting attacks.
Understanding CVE-2023-38057
This section delves into the details of CVE-2023-38057, focusing on its impact and technical aspects.
What is CVE-2023-38057?
An improper input validation vulnerability in OTRS Survey modules enables attackers to inject JavaScript code in free text answers, facilitating cross-site scripting attacks during reply reading.
The Impact of CVE-2023-38057
The vulnerability, with a base score of 4.1 (Medium Severity), affects OTRS Survey modules versions prior to 7.0.32 and 8.0.13, along with ((OTRS)) Community Edition Survey modules before 6.0.22.
Technical Details of CVE-2023-38057
Explore the specific technical information related to CVE-2023-38057 for a better understanding of the threat.
Vulnerability Description
OTRS Survey modules' improper input validation allows injecting JavaScript into free text answers, facilitating cross-site scripting attacks on authenticated agents.
Affected Systems and Versions
The vulnerability impacts OTRS Survey modules version 7.0.X before 7.0.32, 8.0.X before 8.0.13, and ((OTRS)) Community Edition Survey module 6.0.X through 6.0.22.
Exploitation Mechanism
Attackers can exploit this vulnerability by providing a link to a valid, unanswered survey request, injecting malicious JavaScript code.
Mitigation and Prevention
Understand the necessary steps to mitigate vulnerabilities like CVE-2023-38057 and prevent future security risks.
Immediate Steps to Take
Update the Survey package to version 8.0.13 or 7.0.32 to patch the vulnerability and enhance system security.
Long-Term Security Practices
Regularly update software versions and employ proper input validation techniques to bolster system security and prevent similar attacks.
Patching and Updates
Stay informed about security advisories and apply patches promptly to address known vulnerabilities.