CVE-2022-32739 : Exploit Details and Defense Strategies

A detailed overview of CVE-2022-32739 impacting OTRS software versions.

Understanding CVE-2022-32739

This CVE affects OTRS and OTRSCalendarResourcePlanning software versions.

What is CVE-2022-32739?

The vulnerability allows the OTRS release number to be exposed in ICS files when Secure::DisableBanner system configuration is disabled.

The Impact of CVE-2022-32739

The vulnerability has a CVSS base score of 3.5 (Low) and can lead to information exposure.

Technical Details of CVE-2022-32739

Learn about the vulnerability specifics and affected systems.

Vulnerability Description

Exposed OTRS version number in ICS files when specific system configuration is disabled.

Affected Systems and Versions

OTRS versions 7.0.x (<=7.0.34) and 8.0.x (<=8.0.22), OTRSCalendarResourcePlanning versions 7.0.x (<=7.0.30) and 8.0.x (<=8.0.20) are impacted.

Exploitation Mechanism

This vulnerability requires low privileges and user interaction to exploit over a network.

Mitigation and Prevention

Discover how to mitigate the risks associated with CVE-2022-32739.

Immediate Steps to Take

Update to OTRS 8.0.23 or OTRS 7.0.35. Update to OTRSCalendarResourcePlanning 8.0.23 or 7.0.31.

Long-Term Security Practices

Implement best practices to secure software configurations and limit information exposure.

Patching and Updates

Regularly check for updates and patches from OTRS to address known vulnerabilities.