CVE-2022-0475 : What You Need to Know

A detailed analysis of CVE-2022-0475, a vulnerability that allows a possible XSS attack via translation in OTRS software.

Understanding CVE-2022-0475

This section provides insights into the impact, technical details, and mitigation strategies related to CVE-2022-0475.

What is CVE-2022-0475?

The vulnerability allows a malicious translator to inject JavaScript code into translatable strings, potentially leading to a cross-site scripting (XSS) attack in OTRS software versions 7.0.x and 8.0.x.

The Impact of CVE-2022-0475

The issue can compromise the security of affected OTRS versions, enabling an attacker to execute malicious code within the Package manager.

Technical Details of CVE-2022-0475

This section delves into the specific details of the vulnerability.

Vulnerability Description

Malicious translators can exploit this flaw to insert JavaScript code in translatable strings, where HTML is permitted, opening the door to XSS attacks.

Affected Systems and Versions

OTRS AG OTRS versions 7.0.x (<= 7.0.32) and 8.0.x (<= 8.0.19) are vulnerable to this exploit.

Exploitation Mechanism

The attacker needs a high level of privileges and user interaction to inject and execute the malicious JavaScript code.

Mitigation and Prevention

This section outlines steps to mitigate the risk and prevent exploitation of CVE-2022-0475.

Immediate Steps to Take

Users are advised to update their OTRS installations to versions 7.0.33 and 8.0.20 to eliminate the vulnerability.

Long-Term Security Practices

Implement security best practices such as input validation and output encoding to prevent XSS attacks in the future.

Patching and Updates

Stay informed about security advisories and promptly apply patches and updates to secure your OTRS software.