CVE-2021-3813 : Security Advisory and Response

A detailed overview of the Improper Privilege Management vulnerability in the chatwoot/chatwoot GitHub repository prior to version 2.2.

Understanding CVE-2021-3813

This section will cover what CVE-2021-3813 is, its impact, technical details, and mitigation steps.

What is CVE-2021-3813?

The CVE-2021-3813 vulnerability involves Improper Privilege Management in the chatwoot/chatwoot GitHub repository before version 2.2.

The Impact of CVE-2021-3813

The vulnerability is rated with a CVSS v3.0 base score of 6.5, making it a medium severity issue. It can lead to high confidentiality impact.

Technical Details of CVE-2021-3813

This section will delve into the specific technical aspects of the CVE-2021-3813 vulnerability.

Vulnerability Description

The vulnerability stems from improper privilege management within the chatwoot/chatwoot repository, allowing unauthorized access to sensitive information.

Affected Systems and Versions

The vulnerability affects versions of chatwoot/chatwoot that are older than v2.2, with custom versions being specifically impacted.

Exploitation Mechanism

The vulnerability can be exploited remotely with low privileges required and no user interaction, posing a threat to confidentiality.

Mitigation and Prevention

This section provides guidance on how to mitigate the risks associated with CVE-2021-3813 and prevent future occurrences.

Immediate Steps to Take

Users are advised to update the chatwoot/chatwoot repository to version 2.2 or higher to address the improper privilege management issue.

Long-Term Security Practices

Implementing proper privilege management protocols, conducting regular security audits, and monitoring access control can enhance system security.

Patching and Updates

Stay informed about security patches released by chatwoot to address vulnerabilities and apply updates promptly.