CVE-2020-10104 : Exploit Details and Defense Strategies

An issue was discovered in Zammad 3.0 through 3.2 that exposes sensitive information to authenticated users, potentially leading to unauthorized access.

Understanding CVE-2020-10104

This CVE identifies a security vulnerability in Zammad versions 3.0 through 3.2 that could allow attackers to access sensitive data.

What is CVE-2020-10104?

The vulnerability in Zammad versions 3.0 through 3.2 allows authenticated users to receive hashed passwords, which could be exploited by malicious actors to gain unauthorized access.

The Impact of CVE-2020-10104

The transmission of sensitive information to users post-authentication poses a significant risk of unauthorized access and potential compromise of user data.

Technical Details of CVE-2020-10104

This section provides technical insights into the vulnerability.

Vulnerability Description

Zammad versions 3.0 through 3.2 transmit sensitive information, including hashed passwords, to authenticated users, creating a security risk.

Affected Systems and Versions

Product: Zammad
Vendor: N/A
Versions: 3.0 through 3.2

Exploitation Mechanism

The vulnerability exposes hashed passwords to users when accessing specific URLs, enabling attackers to potentially exploit this information for unauthorized access.

Mitigation and Prevention

Protecting systems from CVE-2020-10104 requires immediate actions and long-term security measures.

Immediate Steps to Take

Update Zammad to a patched version that addresses the vulnerability.
Monitor user activities for any suspicious behavior.

Long-Term Security Practices

Implement multi-factor authentication to enhance user account security.
Regularly review and update security policies and protocols.

Patching and Updates

Apply security patches provided by Zammad promptly to mitigate the vulnerability and enhance system security.