CVE-2019-7001 Explained : Impact and Mitigation

A SQL injection vulnerability in the WebUI component of Avaya IP Office Contact Center could allow an authenticated attacker to retrieve or alter sensitive data related to other users on the system. This CVE affects versions prior to 10.1.2.2.2-11201.1908, including all 9.x and 10.x versions.

Understanding CVE-2019-7001

This CVE involves a critical SQL injection vulnerability in Avaya IP Office Contact Center's WebUI component.

What is CVE-2019-7001?

An authenticated attacker exploiting a weakness in the WebUI component could lead to a SQL injection vulnerability.
This could result in the retrieval or modification of sensitive data associated with other users in the system.

The Impact of CVE-2019-7001

CVSS Base Score: 9.9 (Critical)
Attack Vector: Network
Attack Complexity: Low
Privileges Required: Low
User Interaction: None
Confidentiality Impact: High
Integrity Impact: High
Availability Impact: High
Scope: Changed

Technical Details of CVE-2019-7001

This section provides detailed technical information about the vulnerability.

Vulnerability Description

The vulnerability is due to a weakness in the WebUI component of IP Office Contact Center.
It allows for SQL injection attacks by authenticated attackers.

Affected Systems and Versions

Affected Versions: All 9.x and 10.x versions prior to 10.1.2.2.2-11201.1908
Affected Product: Avaya IP Office Contact Center

Exploitation Mechanism

Attackers need to be authenticated to exploit the vulnerability.
By manipulating input fields, attackers can inject malicious SQL commands.

Mitigation and Prevention

Protect your systems from CVE-2019-7001 with the following steps:

Immediate Steps to Take

Update to a patched version that addresses the SQL injection vulnerability.
Monitor system logs for any suspicious activities.

Long-Term Security Practices

Conduct regular security assessments and penetration testing.
Educate users on secure coding practices to prevent SQL injection attacks.

Patching and Updates

Apply security patches provided by Avaya promptly.