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CVE-2019-4718 : Security Advisory and Response

Learn about CVE-2019-4718 affecting IBM Jazz for Service Management version 3.13. Understand the impact, technical details, and mitigation steps for this cross-site scripting vulnerability.

IBM Jazz for Service Management version 3.13 is vulnerable to cross-site scripting, allowing users to insert JavaScript code into the Web UI, potentially leading to credential disclosure.

Understanding CVE-2019-4718

This CVE involves a vulnerability in IBM Jazz for Service Management version 3.13 that enables cross-site scripting, impacting the security of the system.

What is CVE-2019-4718?

        The vulnerability in version 3.13 of IBM Jazz for Service Management allows users to inject JavaScript code into the Web UI.
        This can alter the intended functionality and may result in the disclosure of credentials during a trusted session.

The Impact of CVE-2019-4718

        CVSS Base Score: 5.4 (Medium Severity)
        Attack Vector: Network
        Exploit Code Maturity: High
        User Interaction: Required
        Scope: Changed
        The vulnerability has a medium impact, affecting confidentiality, integrity, and availability.

Technical Details of CVE-2019-4718

This section provides detailed technical information about the vulnerability.

Vulnerability Description

        IBM Jazz for Service Management version 3.13 is susceptible to cross-site scripting.
        Users can embed arbitrary JavaScript code in the Web UI, potentially leading to credential disclosure.

Affected Systems and Versions

        Affected Product: Jazz for Service Management
        Vendor: IBM
        Affected Version: 3.13

Exploitation Mechanism

        Attack Complexity: Low
        Privileges Required: Low
        Remediation Level: Official Fix

Mitigation and Prevention

Protect your systems from this vulnerability by following these steps:

Immediate Steps to Take

        Apply official fixes provided by IBM.
        Educate users about the risks of executing unknown scripts.
        Monitor and restrict user input to prevent script injection.

Long-Term Security Practices

        Regularly update and patch software to address security vulnerabilities.
        Conduct security training for developers and users to raise awareness of potential threats.
        Implement security measures such as Content Security Policy (CSP) to mitigate XSS risks.

Patching and Updates

        Stay informed about security bulletins and updates from IBM.
        Apply patches promptly to ensure the security of your systems.

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