CVE-2019-16755 : What You Need to Know

Various unspecified vulnerabilities have been discovered in both the DWP and SmartIT components of the BMC Remedy ITSM Suite, allowing remote attackers to execute commands on the Operating System without authentication.

Understanding CVE-2019-16755

This CVE identifies vulnerabilities in BMC Remedy ITSM Suite's DWP and SmartIT components that can be exploited by remote attackers.

What is CVE-2019-16755?

CVE-2019-16755 refers to unspecified vulnerabilities in DWP and SmartIT components of BMC Remedy ITSM Suite that enable remote attackers to execute commands on the Operating System without authentication.

The Impact of CVE-2019-16755

These vulnerabilities pose a significant risk as they allow attackers to execute commands on the targeted application's Operating System remotely.

Technical Details of CVE-2019-16755

The technical details of this CVE include:

Vulnerability Description

Unspecified vulnerabilities in DWP and SmartIT components
Allows remote attackers to execute commands on the Operating System

Affected Systems and Versions

DWP versions 3.x to 18.x
SmartIT versions 1.x, 2.0, 18.05, 18.08, and 19.02
All versions, service packs, and patches of the affected versions

Exploitation Mechanism

Remote attackers can exploit these vulnerabilities to execute commands without authentication

Mitigation and Prevention

To address CVE-2019-16755, consider the following:

Immediate Steps to Take

Apply vendor-supplied patches and updates
Monitor network traffic for any signs of exploitation

Long-Term Security Practices

Regularly update and patch all software components
Implement network segmentation to limit the impact of potential attacks

Patching and Updates

Ensure all DWP and SmartIT components are updated with the latest patches and versions