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CVE-2019-16017 : Vulnerability Insights and Analysis

Learn about CVE-2019-16017, a security flaw in Cisco Unified Customer Voice Portal (CVP) allowing unauthorized actions. Find mitigation steps and impact details here.

A security flaw has been detected in the OpsConsole Server for Cisco Unified Customer Voice Portal (CVP), allowing an authenticated remote attacker to perform unauthorized actions within the OAMP module.

Understanding CVE-2019-16017

This CVE involves an insecure direct object reference vulnerability in the Cisco Unified Customer Voice Portal (CVP) OAMP module.

What is CVE-2019-16017?

The vulnerability enables an authenticated remote attacker to violate the secure object reference protocol on specific pages within the OAMP application due to insufficient validation of user input.

The Impact of CVE-2019-16017

        An attacker could gain unauthorized access to information beyond their scope, potentially obtaining administrator privileges.
        Exploitation could lead to modification of configuration details, risking a denial of service incident.

Technical Details of CVE-2019-16017

This section provides detailed technical insights into the vulnerability.

Vulnerability Description

The flaw allows attackers to execute unauthorized actions within the OAMP module by sending crafted HTTP requests after authenticating on the Cisco Unified CVP platform.

Affected Systems and Versions

        Product: Cisco Unified Customer Voice Portal (CVP)
        Vendor: Cisco
        Versions: Not applicable

Exploitation Mechanism

        Attack Complexity: Low
        Attack Vector: Network
        Privileges Required: High
        Scope: Changed
        Availability Impact: High
        Base Score: 6.8 (Medium Severity)

Mitigation and Prevention

Protecting systems from CVE-2019-16017 requires immediate actions and long-term security practices.

Immediate Steps to Take

        Apply vendor-provided patches or updates promptly.
        Monitor network traffic for any suspicious activity.
        Enforce strong authentication mechanisms.

Long-Term Security Practices

        Conduct regular security assessments and audits.
        Educate users on secure practices and awareness.
        Implement network segmentation to limit the impact of potential breaches.

Patching and Updates

        Regularly check for security advisories from Cisco.
        Apply recommended patches and updates to mitigate vulnerabilities effectively.

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