CVE-2019-13967 : Vulnerability Insights and Analysis

Remote attackers can exploit versions 2.2.0 through 2.6.0 of iTop to cause a denial of service, resulting in application outage. The attack is performed by sending numerous requests requesting the launch of a compile operation. This vulnerability is only present in the community version of iTop.

Understanding CVE-2019-13967

This CVE involves a vulnerability in iTop versions 2.2.0 through 2.6.0 that allows remote attackers to trigger a denial of service attack.

What is CVE-2019-13967?

iTop versions 2.2.0 through 2.6.0 are susceptible to a denial of service attack initiated by sending multiple requests to trigger a compile operation, leading to application downtime. The attack manipulates a specific URI in the community version of iTop.

The Impact of CVE-2019-13967

The exploitation of this vulnerability can result in a denial of service, causing application outage and disrupting normal operations.

Technical Details of CVE-2019-13967

This section provides detailed technical information about the vulnerability.

Vulnerability Description

The vulnerability in iTop versions 2.2.0 through 2.6.0 allows remote attackers to launch a compile operation through specific URI manipulation, leading to a denial of service.

Affected Systems and Versions

Affected Versions: 2.2.0 - 2.6.0
Only affects the community version of iTop

Exploitation Mechanism

Attackers send multiple requests to the URI 'pages/exec.php?exec_env=production&exec_module=itop-hub-connector&exec_page=ajax.php&operation=compile'
By triggering compile operations, attackers cause a denial of service.

Mitigation and Prevention

Protecting systems from CVE-2019-13967 requires immediate actions and long-term security practices.

Immediate Steps to Take

Apply vendor-supplied patches or updates promptly
Implement network-level protections to filter and block malicious requests
Monitor system logs for unusual activity

Long-Term Security Practices

Regularly update and patch software to address known vulnerabilities
Conduct security assessments and penetration testing to identify weaknesses
Educate users and administrators on secure practices

Patching and Updates

Ensure all iTop installations are updated to versions that contain patches for CVE-2019-13967
Regularly check for security updates and apply them promptly