CVE-2018-7196 Explained : Impact and Mitigation
CVE-2018-7196 involves a Cross-site scripting (XSS) vulnerability in Enhancesoft osTicket before version 1.10.2, allowing remote attackers to inject malicious web scripts or HTML. Learn about the impact, affected systems, exploitation, and mitigation steps.
Enhancesoft osTicket before version 1.10.2 is vulnerable to a Cross-site scripting (XSS) issue in /scp/index.php, allowing remote attackers to inject arbitrary web script or HTML.
Understanding CVE-2018-7196
This CVE involves a security vulnerability in Enhancesoft osTicket that could be exploited by attackers to execute XSS attacks.
What is CVE-2018-7196?
The "sort" parameter in Enhancesoft osTicket before version 1.10.2 contains a Cross-site scripting (XSS) vulnerability in /scp/index.php. This vulnerability can be exploited by remote attackers to inject arbitrary web script or HTML.
The Impact of CVE-2018-7196
The vulnerability allows remote attackers to inject malicious scripts or HTML code, potentially leading to unauthorized access, data theft, or other malicious activities.
Technical Details of CVE-2018-7196
Enhancesoft osTicket before version 1.10.2 is affected by a specific vulnerability.
Vulnerability Description
The "sort" parameter in /scp/index.php allows remote attackers to inject arbitrary web script or HTML, posing a Cross-site scripting (XSS) risk.
Affected Systems and Versions
- Product: Enhancesoft osTicket
- Vendor: Not applicable
- Versions affected: All versions before 1.10.2
Exploitation Mechanism
Attackers can exploit the vulnerability by manipulating the "sort" parameter in /scp/index.php to inject malicious web scripts or HTML code.
Mitigation and Prevention
It is crucial to take immediate steps to address and prevent the exploitation of CVE-2018-7196.
Immediate Steps to Take
- Update osTicket to version 1.10.2 or later to mitigate the XSS vulnerability.
- Implement input validation mechanisms to sanitize user inputs and prevent script injection.
Long-Term Security Practices
- Regularly monitor and audit web applications for security vulnerabilities.
- Educate developers and users on secure coding practices to prevent XSS attacks.
Patching and Updates
- Stay informed about security updates and patches released by Enhancesoft for osTicket to address known vulnerabilities.