CVE-2018-19634 : Exploit Details and Defense Strategies

CA Service Desk Manager versions 14.1 and 17 have a security vulnerability that could allow unauthorized access to survey data.

Understanding CVE-2018-19634

This CVE entry details a vulnerability in CA Service Desk Manager versions 14.1 and 17 that could be exploited by malicious actors to access survey information.

What is CVE-2018-19634?

The presence of a security flaw in CA Service Desk Manager versions 14.1 and 17 enables unauthorized individuals to potentially gain access to survey data.

The Impact of CVE-2018-19634

The vulnerability in CA Service Desk Manager versions 14.1 and 17 could lead to unauthorized access to sensitive survey data, posing a risk to confidentiality and data integrity.

Technical Details of CVE-2018-19634

This section provides technical details about the vulnerability.

Vulnerability Description

CA Service Desk Manager 14.1 and 17 contain a vulnerability that can allow a malicious actor to access survey information.

Affected Systems and Versions

Product: CA Service Desk Manager
Vendor: CA Technologies
Affected Versions: 14.1, 17

Exploitation Mechanism

The vulnerability could be exploited by unauthorized individuals to gain access to survey data stored within CA Service Desk Manager versions 14.1 and 17.

Mitigation and Prevention

Protecting systems from CVE-2018-19634 requires immediate actions and long-term security practices.

Immediate Steps to Take

Apply security patches provided by CA Technologies for CA Service Desk Manager versions 14.1 and 17.
Monitor and restrict access to sensitive survey data.

Long-Term Security Practices

Regularly update and patch software to prevent vulnerabilities.
Implement access controls and user authentication mechanisms to secure sensitive data.
Conduct security audits and assessments to identify and address potential risks.
Educate users and employees on security best practices to prevent unauthorized access.
Stay informed about security advisories and updates from CA Technologies.

Patching and Updates

Ensure that all systems running CA Service Desk Manager are updated with the latest security patches provided by CA Technologies to mitigate the CVE-2018-19634 vulnerability.