CVE-2018-10051 Explained : Impact and Mitigation

iScripts SupportDesk v4.3 presents a XSS vulnerability through the txtinteligentsearch parameter in the staff/inteligentsearchresult.php component.

Understanding CVE-2018-10051

This CVE identifies a cross-site scripting (XSS) vulnerability in iScripts SupportDesk v4.3.

What is CVE-2018-10051?

The txtinteligentsearch parameter in iScripts SupportDesk v4.3 is susceptible to XSS attacks, allowing malicious actors to execute scripts in a victim's web browser.

The Impact of CVE-2018-10051

This vulnerability could lead to unauthorized access to sensitive data, account takeover, and potential manipulation of content on the affected website.

Technical Details of CVE-2018-10051

Vulnerability Description

The XSS vulnerability in iScripts SupportDesk v4.3 occurs in the staff/inteligentsearchresult.php component, specifically through the txtinteligentsearch parameter.

Affected Systems and Versions

Product: iScripts SupportDesk v4.3
Vendor: Not applicable
Version: Not applicable

Exploitation Mechanism

Attackers can exploit this vulnerability by injecting malicious scripts into the txtinteligentsearch parameter, which are then executed in the context of the victim's session.

Mitigation and Prevention

Immediate Steps to Take

Disable or sanitize user input fields to prevent script injection attacks.
Regularly monitor and audit web application logs for any suspicious activities.

Long-Term Security Practices

Implement input validation mechanisms to filter out potentially malicious content.
Educate developers on secure coding practices to prevent XSS vulnerabilities.

Patching and Updates

Apply patches or updates provided by the software vendor to address the XSS vulnerability in iScripts SupportDesk v4.3.