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CVE-2017-3620 : What You Need to Know

Learn about CVE-2017-3620, a critical vulnerability in Oracle's Automatic Service Request (ASR) Manager subcomponent, allowing attackers to compromise ASR functionality and potentially take over the system. Find mitigation steps and preventive measures here.

A vulnerability in the Automatic Service Request (ASR) component of Oracle Support Tools has been identified, affecting versions prior to 5.7.

Understanding CVE-2017-3620

This CVE involves a significant vulnerability in the ASR Manager subcomponent of Oracle's ASR, allowing attackers to compromise the functionality of ASR.

What is CVE-2017-3620?

The vulnerability in the ASR Manager subcomponent of Oracle's ASR allows a low privileged attacker who has logged into the infrastructure to compromise ASR, potentially resulting in a complete takeover.

The Impact of CVE-2017-3620

The CVSS 3.0 Base Score for this vulnerability is 7.8, indicating severe impacts on confidentiality, integrity, and availability of the affected systems.

Technical Details of CVE-2017-3620

This section provides more technical insights into the vulnerability.

Vulnerability Description

The vulnerability allows attackers with low privileges to compromise the ASR functionality, potentially leading to a complete takeover of ASR.

Affected Systems and Versions

        Product: Automatic Service Request (ASR)
        Vendor: Oracle Corporation
        Versions Affected: Prior to 5.7
        Version Type: Custom

Exploitation Mechanism

The vulnerability can be easily exploited by a low privileged attacker who has access to the infrastructure where ASR is executed.

Mitigation and Prevention

Protecting systems from CVE-2017-3620 is crucial to prevent potential exploitation.

Immediate Steps to Take

        Upgrade ASR to version 5.7 or higher to mitigate the vulnerability.
        Monitor and restrict access to the infrastructure where ASR is deployed.

Long-Term Security Practices

        Implement strong authentication mechanisms to prevent unauthorized access.
        Regularly update and patch ASR and related tools to address security vulnerabilities.

Patching and Updates

        Stay informed about security advisories from Oracle and apply patches promptly to secure the ASR component.

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